Speak to Our Team 1-800-487-2993

If you have any questions, don't hesitate
to contact The Benefits Trust.

To request hard copies of forms Email us.

Tel: 905-264-8990 or 416-498-7723
Toll Free: 1-800-487-2993
Fax: 905-264-1123
Email: info@thebenefitstrust.com

Mailing Address
1453 Pelham St
Fonthill, Ontario
L0S 1E0

Administrator Registration

To access our web-based administrator forms, please complete the registration form below. All fields are mandatory.

FOR PLAN ADMINISTRATOR USE ONLY

* All fields are mandatory.

Frequently Asked Questions

Navigate our FAQ section to find answers to the most common questions administrators frequently encounter.

To add a dependent, you must fill out a Change of Record form and mail or fax it to us.

Most plans allow for coverage of dependent children to at least age 19. Most plans will cover beyond that for full time students at accredited post-secondary institutes up to age 25 or 26. Please check your benefits booklet for your specific plan’s details. We require an updated Overage Dependent form each new school year to confirm eligibility. Disabled dependent children can be covered indefinitely.

This can be done in several ways. You can fill out a Change of Record form, which can be found on our download page. This form can be emailed to your plan administrator or admin. You can call and speak to a client service representative. Lastly, you can enter the address on the claim form when making a claim. If you elect to do this, you should highlight the fact that it is a new address to ensure that it is not missed.

Certainly, just give us a call, and we will send a new card to your administrator. If you have lost your travel card, contact your administrator to get a new one. If they do not have a supply on hand, we may need to order more, so try to do this well in advance of your travel date.

The amount that is deducted from your pay cheque is decided entirely by your employer, so this question should be referred to your Human Resources Department.